Return of goods and reclamations

In accordace with the Law of Customers care, the customer has the rights to cancel his purchase without any reason in the timeframe of 14 days after the ticket is delivered. With the cancelation of the purchase you are free of any obligations. Your statement about the cancelation legaly begins from the moment you have sent it.

You can contact us at  milena.radovanovic@belgradedancefestival.com  for the start of the purchase cancelation.

In the case of returning goods and repayment to the buyer who has previously paid for the tickets by payment cards, in part or in full, regardless of the reason for the return, Belgrade Dance Festival is obliged to refund only through Visa, EC/MC and Maestro payment method, which means that the bank at the request of the seller, will return the funds to the account linked to the card.

If you have changed your mind after the purchase of the ticket and you wish to switch it for an other available ticket in the same or higher price range, please contact us at: milena.radovanovic@belgradedancefestival. and send us the purchase number and the information about the ticket you wish to obtain.

Reclamations

If you haven’t received an email after the purchase of your ticket on the email address you have provided, please contact us at: support@labnet.rs 

 

Company data: Belgrade Dance Festival - BDF,
Address: Strahinjića Bana 78a, Beograd – Stari Grad
Phone: +381 011 324 74 94
Bank account: 160-525323-66
Identification number: 17641441
Tax ID: 104242342
Activity Code: 9499, delatnost ostalih organizacija na bazi učlanjenja
email: milena.radovanovic@belgradedancefestival.com